Frequently asked questions

Answers for all five Taylor & Ammon Storage locations in eastern Idaho.

How do I reserve a unit?

Pick a location on the rent page and reserve online, or call (208) 745-7190 (Ammon (208) 529-2212). You can reserve a unit for free. To proceed with the rental, you'll need a signed application and payment of the first month's rent. Reservations are for move-in within 7 days.

Is there a security deposit?

No. There is no security deposit, and reserving a unit is free.

How does the 12-month prepay work?

Prepay 12 months and save 10%. Starting prices show the monthly cost with a 12-month prepay (10% off). Choose 1 month at checkout to pay the month-to-month rate.

When can I get to my unit?

All five locations are open 24 hours, seven days a week. Ammon, Ucon, Rigby 3905 and Rigby Yellowstone use a personal gate code.

How secure are the facilities?

Ammon, Ucon, Rigby 3905 and Rigby Yellowstone are fenced and gated, with a personal gate code and security cameras. Taylor & Ammon - St. Anthony has security cameras.

What discounts do you offer?

Every rental includes a free disc lock. Military or renting more than one unit? Enter SAVE10 at checkout for 10% off. You can prepay 12 months at checkout for 10% off, or choose 1 month to pay the month-to-month rate. Discounts and specials can't be combined.

Is my rate locked?

Yes. Your rate is locked for 12 months from move-in.

How much notice do I give to move out?

Rentals are month-to-month. Give 7 days' notice when you plan to move out.

Can you receive packages for me?

Yes, at the Ammon and Rigby 3905 offices.

Can I text you?

Yes. Call or text 24/7: (208) 745-7190, or (208) 529-2212 for Ammon. Someone answers around the clock.

What are your office hours?

Ammon: Monday–Friday, 9:00 AM–2:00 PM; closed Saturday and Sunday; call (208) 529-2212. Ucon, Rigby 3905, Rigby Yellowstone and St. Anthony: Monday–Friday, 12:00 PM–2:00 PM, at the Rigby office, 3905 E 200 N; call (208) 745-7190.

Where are your locations?

Ammon, 243 N Ammon Rd, Idaho Falls; Ucon, 3013 E 105 N, Idaho Falls; Rigby 3905, 3905 E 200 N, Rigby; Rigby Yellowstone, 184 N Yellowstone Hwy, Rigby; St. Anthony, 435 E Yellowstone St, St. Anthony.

Do you have RV, boat or vehicle storage?

Yes, at some locations. Ucon has RV, car and boat parking behind a fenced, gated perimeter. Rigby 3905 has enclosed RV storage (15x44, 14 ft tall) and land rental. Rigby Yellowstone has enclosed units from 14x6.5 to 14x36, covered RV storage and drive-up units up to 12x36. St. Anthony has RV parking. Ammon does not offer land rental.

Do you rent moving trucks?

Penske truck rentals are offered only at Rigby 3905, 3905 E 200 N. Call (208) 745-7190.

What if the size I want is full?

Join the waiting list on that location's page, or call to ask what is open.

How do I pay rent?

Pay online from your account any time, 24 hours a day, 7 days a week.

Can I rent at more than one location?

Yes. Residential and business customers keep units at more than one Taylor & Ammon location. Call and we will set it up.

Is my stuff covered if something happens?

Tenant Protection is available when you rent or later through your online account. See the Tenant Protection page.

Do you sell boxes and supplies?

Yes. Boxes, locks, tape, mattress covers, sofa covers and wrapping paper are for sale. See items for sale.

What size do I need?

See the size guide for what each size holds and which locations list it.

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